Shipping

What Shipping methods are available?

We ship orders within the UK by Royal Mail First Class, Royal Mail Special Delivery, Royal Mail Recorded Delivery or courier service depending on the order.

International orders are shipped via an international courier.

Do You Ship Internationally?

London Workshop ships orders globally. For any questions about receiving your order abroad, please don’t hesitate to email us [email protected]

How Long Will It Take To Get My Package?

For orders within the UK please allow 3-5 working days.

For international orders please allow 7-10 working days.

Payment

What Payment Methods Are Accepted?

All credit/debitcards are accepted, if for any reason a payment does not go through, we will not be held liable for delay or non-delivery of goods.

Is Buying On-Line Safe?

Buying online is very safe now, although London Workshop is continually working to maintain our site’s security for our customers. For any updates or concerns about this, please do not hesitate to email us.

Orders & Returns

How do I place an Order?

Orders are placed with us by browsing our range and selecting the items you want. These are automatically added to your shopping cart, once you have finished shopping you can select Checkout from the Cart page. This will then take you to the checking out system for delivery and payment details to be processed.

Additionally, for custom items, framing or some unique artworks it may be necessary to order these by contacting us. Please visit the Contact us page and we will endeavour to sort your query out as soon as possible.

How Can I Cancel Or Change My Order?

For any cancellations or changes prior to delivery, please email our team at [email protected] with your order number, date of order and any other relevant details.  A member of the team will take up your query as soon as possible.

Do I need an account to place an order?

You don’t need to have an account with us to place an order. All orders can smoothly be processed without an account, simply ensure the ‘Create an account’ checkbox isn’t selected when filling out the checkout information.

How Do I Track My Order?

Order tracking coming soon. In the meantime, please feel free to email us with any queries.

How Can I Return a Product?

You may return your order up to 7 days after the day you receive your package. Please refer to our returns page to find out more.

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